Today’s announcement is another part of InnovateOhio’s mission to look at every state service with a focus on the customer’s experience. “Get In Line, Online” is a virtual queuing system that allows customers to check into the deputy registrar location online and advance in line without physically waiting in the office.
If customers need to visit their local BMV, they can take advantage of “Get In Line, Online”, another of BMV’s time-saving customer service innovations. Only one reprint is available between the initial issuance and renewal of an Ohio credential or between renewals of an Ohio credential. In this instance, customers must visit a Deputy Registrar License Agency. The service is unavailable to customers who need to make changes to their name, address, or other identifiers on their license.
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